You can reach us any time day or night through our dedicated customer contact centre on 01480 442327. You can also email us at newclaim@munters.co.uk or fax us on 01480 442374.
We have tried to answer the most frequently asked questions. If, however, you have any specific questions about your case, please feel free to consult your technician...
You can pay for any excess necessary through our online payment system
You can also track the progress of your case by logging onto our award winning, online job tracking system at www.simplyclaim.com. By logging on you can view and print the latest survey report on your property. You can also add any notes you need your technician to see, as well as send a request for a call back. The system also allows you to complete our customer satisfaction survey and nominate your technician for an excellence award.