You can also track the progress of your case by logging onto our award winning, online job tracking system at https://www.simplyclaim.com/Munters/. By logging on you can view and print the latest survey report on your property. You can also add any notes you need your technician to see, as well as send a request for a call back. The system also allows you to complete our customer satisfaction survey and nominate your technician for an excellence award.
Getting started couldn’t be simpler. You will first of all need a personal keycode in order to securely view your job record. To obtain a keycode you need to supply us with your mobile number or email address. This can be done in a number of ways:
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Inform the Munters dispatch department when you receive your courtesy call
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Inform the technician when you receive a visit
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Call the Munters Customer Support team at any time on 01480 442327.
