Munters, the global property damage prevention, restoration and dehumidification specialist, is delighted to announce that it has retained its position as a best company to work for in The Sunday Times ‘100 Best Companies to work for’ survey 2008.
Despite slipping in the league from its 2007 position, this year’s ranking remains an incredible achievement for the Huntingdon-based company, which experienced an unprecedented claims surge as a result of the infamous June 2007 flooding.
It is testament to the strength of the whole team that, during this most testing time, Munters maintained an impressive 97% positive customer satisfaction score. Colleagues at all levels, including the senior management team, adopted a ‘roll your sleeves up and get stuck in’ approach. With Divisional Director, Alasdair Phillips joining teams in Gloucestershire for two days clearing away the debris and contents during the height of the floods.
A top 20 score of 81% of employees claiming people go out of their way to help, reinforces the camaraderie and team spirit within the company. 78% of employees also felt that they could make a difference to the company, with 74% stating that work isn’t boring.
Other results of significance were that half of the 350-strong workforce have enjoyed more than three years service. The Munters Academy, an internet-based training scheme, is also delivering real benefits - leading to 61 internal promotions. 71% of staff said such development is of great benefit to them, and overall Munters achieved a positive score of 72% for questions relating to personal growth.
Commenting on the commendation Munters UK divisional director Alasdair Phillips said: “Fundamentally we deal with disaster, and if you have ever experienced a property damage incident you will know how traumatic it is and how important it is to feel supported. At Munters we understand the stress and anxiety that is being experienced, which is why we are compassionate to each individual predicament and are able to demonstrate real care and attention.”
He continued “While we continue to strive to become an organisation of increasing diversity and success, we have not lost sight of our very special culture where operational colleagues not the ‘management’ are the real heroes. That’s why we continue to develop our people through dedicated training and continue to actively promote from within. We positively encourage learning and sharing with our colleagues globally and we continue to invest in our people, their skills and their welfare.”